How do I return my Oura ring to PeakPath?

At PeakPath, we offer the option to return Oura rings to reduce environmental impact and lower costs for your employer. Returned rings are carefully sanitized and repurposed for colleagues within the same company.

To ensure we can reuse the ring, the criteria below must be met.

Return criteria

For a ring to be eligible for reuse, all of the following must apply:

1. Condition
   The ring must be in good condition, with no scratches

2. All parts included
   You must return:

   • The Oura ring

   • The charging plate and charging cord

   • The original packaging, including both the box and the paper spool

   If any parts are missing, the ring cannot be repurposed and you will need to buy out the ring.

How to return your ring

Please follow these steps carefully.

1. Charge the ring to 100%
   Confirm in the Oura app that the circle in the top right corner is fully closed, or check that the charger shows a green light.

2. Factory reset the ring
   This is important to ensure that none of your personal data remains on the device.

3. Repack the ring

   • Place the ring back in its original box. Include both the white and brown boxes if you have them.

   • Roll the charging cord neatly around the paper spool provided in the box.

   • Put a sticky note with your name and company name on the box.

4. Return via your company administrator
   Hand the box to your company administrator, who will arrange shipping back to PeakPath.

5. If you do not have a local administrator, please send the ring using a tracked shipment to:

PeakPath
c/o Tim Flacke Lidberg
Kammakargatan 36A
111 60 Stockholm
Sweden

Telephone: +46 731 508 939

Once shipped, notify tim.lidberg@peakpath.com and include the tracking ID.